Policy

Refund Policy

This policy explains how refunds and cancellations work for AQPrompts digital memberships and prompt resources.

Last updated: July 11, 2026

Digital product policy

AQPrompts sells digital AI prompt access, memberships, community resources, and creator workflows. Because digital access can be delivered immediately, refunds are reviewed carefully and are not automatic after substantial use of the product.

When refunds may be approved

A refund may be approved if you were charged in error, purchased twice by mistake, could not access the product due to a technical issue we could not resolve, or contacted us shortly after purchase before meaningful use of the membership.

When refunds may be declined

Refunds may be declined for change of mind after using premium prompts, downloaded or copied digital content, misuse of the membership, or requests made after the relevant billing period has already been used.

Cancellation

Monthly and yearly memberships can be cancelled before the next renewal. Cancelling prevents future renewal charges but does not automatically refund a previous paid period.

How to request help

Email hello@aqprompts.com with your name, purchase email, order details, and a short explanation. We usually reply within 24-48 hours on business days.

Need billing support?

Contact us before opening a dispute so we can help with access, cancellation, or billing questions.

Contact support